COVID-19 Basic Patient Information (Updated 1/18/21 4:59pm)

Coronavirus Information Hotline: 419-468-0800

Your Health and Safety is Our Priority

At Avita Health System, we’re doing everything possible to provide high-quality healthcare in an environment that is safe and makes you feel comfortable. You can trust that during these defining times we will hold true to what matters the most – Your health and safety!

Community Vaccination Process

Our vaccine clinic appointments and wait list are FULL! We are not currently accepting requests. Please stayed tuned for updates. We will re-open registration as soon as more vaccines are available.

Phase 1B Distribution is expected to offer vaccinations to an estimated 2.2 million Ohioans over the course of several weeks. The timing for Phase 1B is tentatively outlined as follows:

  • Monday, Jan. 18 – Vaccines available to those 80 years of age and older
  • Monday, Jan. 25 – Vaccines will open up to those 75 years of age and older; those with severe congenital or developmental disorders
  • Monday, Feb. 1 – Vaccines will open up to those 70 years of age and older; employees of K-12 schools that wish to remain or return to in-person or hybrid models
  • Monday Feb. 8 – Vaccines will open up to those 65 years of age and older

As vaccines are allocated to Avita for community distribution, we will post updates here (on our website) and on our social media accounts. To request an appointment, call 419-468-0800 Monday – Friday from 8:00am – 4:30pm. Appointments will be scheduled on a first come, first serve basis. Requests will not be accepted from those who do not meet the minimum age requirements. Walk-in appointments are not available.

At Avita, the vaccine registration schedule will open the Thursday prior to each new age range opening. For instance, those 80 years of age and older can request a vaccine appointment starting Thursday, Jan. 14 and those 75 years of age and older can request an appointment starting Thursday, Jan. 21. Individuals will not be able to pre-register before each new schedule opens and will be asked to call back at a later date.

Those scheduled for a COVID-19 vaccine are allowed one support person and will be asked to bring a driver’s license or state issued ID. Masks are required. Those sick with the following symptoms must wait until they feel better to be vaccinated: fever of 100.4 or higher, cough, sore throat, muscle aches, shortness of breath, diarrhea, vomiting, etc. Individuals who have received an antibody treatment for COVID-19 infection will need to wait 90 days after therapy to receive their vaccination.

Vaccines will be administered within each Avita hospital at no charge:

  • Bucyrus Hospital: 629 N. Sandusky Ave, Bucyrus, OH 44820
  • Galion Hospital: 269 Portland Way S, Galion, OH 44833
  • Ontario Hospital: 715 Richland Mall, Ontario, OH 44906

Monoclonal Antibody Infusion Therapy

Avita is offering monoclonal antibody therapy at Galion Hospital as an outpatient treatment for individuals with recent COVID-19 diagnoses who have mild to moderate disease with high risk of progressing to severe disease or hospitalization. Treatment is administered as an IV infusion over the course of one hour. Patients must meet specific criteria to qualify for treatment and a doctor’s order is required.

The Latest

  • For the most up-to-date information about cases per county and totals for Ohio, please visit the ODH COVID-19 Dashboard.
  • Avita Health System is closely following recommendations from the U.S. Centers for Disease Control and Prevention (CDC) and Ohio Department of Health (ODH) to diagnose and treat patients with COVID-19.
  • Call the ODH Hotline for questions about Coronavirus: 1-833-4ASKODH or 1-833-427-5634
  • For updated information on the international outbreak, follow the daily World Health Organization Situation Report.
  • We’re taking precautions to ensure a safe environment for all patients, visitors, and staff. If you have flu-like symptoms, including fever or cough, and have an upcoming appointment, please call your provider to let them know. Please avoid visiting the hospitals or ambulatory locations if you have flu-like symptoms, including fever or cough.

Current Precautions

In an effort to limit exposure and help prevent the spread of COVID-19, we have implemented numerous safety measures to protect our patients, employees, medical staff, volunteers and the community. Our temporary precautions include:

  1. Masking is required at all Avita facilities.
  2. Visitor Restrictions:
    • Visitors under the age of 18 are not permitted
    • 1 visitor per day for hospitals and clinics
    • 2 visitors per day for maternity patients
    • Visiting Hours 8:00am – 8:00pm
    • Overnight visitation is not permitted
  3. Bucyrus, Galion, and Ontario Hospitals have limited patient and visitor entrances. The Emergency Department (ED) entrance at Bucyrus Hospital is the only one to remain open for all patients and visitors. Galion Hospital has two entry locations. The ED entrance is open for patients experiencing medical emergencies and the Main Lobby Entrance is open Monday – Friday 7:00am to 7:00pm for patients and visitors. Ontario Hospital also has two entry locations. The Main Hospital Entrance is open for emergency patients, visitors, and testing. The East Entrance is open Monday – Friday 7:30am to 4:00pm for physician clinic patients only.
  4. We are screening every patient that comes into the Emergency Department (ED) at all three hospital campuses. The screening consists of a temperature check and questionnaire.
  5. Cafeteria restrictions – Food and nutritional services are available for employees, patients, and patient visitors only.
  6. The gift shops at Galion and Bucyrus Hospitals are temporarily closed.
  7. Vendor restrictions – We are only allowing necessary preapproved vendors in our facilities.
  8. We are slowly restarting support groups and in person classes. Please check our website for updates.

Coronavirus Information Hotline

We’ve established a call center to answer questions and address concerns about COVID-19. Avita’s Coronavirus Information Hotline is open Monday – Friday 8:00am-4:30pm at 419-468-0800. If the phone lines are not answered due to high call volume or after hours, your call will be forwarded to the Ohio Department of Health Information Hotline.

Pharmacy Curbside Prescription Pick-up

Avita offers curbside prescription pick-up for the outpatient pharmacy, Monday-Friday during business hours. Patients are directed to pull into one of the designated parking spaces on the East side of Ontario Hospital and call the Pharmacy telephone number on the sign: 567-307-7570. Prescriptions will be delivered directly to your vehicle. Patients are still permitted in Ontario Hospital to drop off and pick up prescriptions and to get vaccinations after going through the screening process at the main entrance.

What if I Have an Upcoming Appointment?

We’re taking precautions to ensure a safe environment for all patients, visitors and staff. If you have flu-like symptoms, including fever or cough, and have an upcoming appointment, please call your provider to let them know. Please avoid visiting the hospitals or ambulatory locations if you have flu-like symptoms, including fever or cough.

What Are the Symptoms?

Symptoms of COVID-19 may appear 2-14 days after exposure to the virus and range from mild to severe illness. The most common symptoms include:

  • Fever or chills
  • Cough
  • Shortness of breath or difficulty breathing
  • Fatigue
  • Muscle or body aches
  • Headache
  • New loss of taste or smell
  • Sore throat
  • Congestion or runny nose
  • Nausea or vomiting
  • Diarrhea

Additional COVID-19 Resources

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