Emergency Care at Avita

Convenient Locations. Experienced Staff. Comprehensive Care.

Avita has three hospitals – Bucyrus, Galion, and Ontario – that provide 24/7 emergency medical treatment, including life-saving emergency heart attack care.* Each of our hospital-based emergency departments feature private patient rooms, state-of-the art trauma rooms, telestroke care, and immediate access to advanced diagnostic testing, surgery, inpatient, and intensive care.

With over a dozen of on-call specialists, we are able to provide high-quality emergency medical treatment, close to home. Our on-call physician specialties include: critical care, general surgery, general and interventional cardiology, endocrinology, neurology, vascular medicine, infectious disease, pulmonary medicine, orthopedics, nephrology, spinal neurosurgery, obstetrics and gynecology, plastic and reconstructive surgery, pediatrics, urology, rheumatology, hospitalist medicine, oncology, hematology, and foot and ankle surgery.

Emergency Heart Attack Care

Galion and Ontario Hospitals provide emergency heart attack care with accredited level II cardiac catheterization labs and 24/7 heart attack alert teams. We understand the importance of providing quick and comprehensive care that’s close to home. Fast treatment can reduce the damage to your heart, protect your long-term health, and most importantly, save your life. For more information on our cardiac services, visit our Cardiology page.

Forensic Services

Avita has a Forensic Program at Bucyrus, Galion, and Ontario Hospitals to provide medical screenings and forensic exams to individuals for sexual assault and abuse, child abuse, domestic violence, human trafficking, and other criminal offenses. Services are available 24/7 in private, dedicated patient rooms in our emergency departments.

*Interventional cardiology procedures can only be performed in the accredited cardiac cath labs at Galion and Ontario Hospitals.

Forensic Services

Our emergency departments have a forensic program to provide medical screenings and forensic exams to individuals for sexual assault and abuse, child abuse, domestic violence, human trafficking, and other criminal offenses. These services are available 24 hours a day, 7 days a week in private, dedicated rooms.

Our specially-trained sexual assault nurse examiners (SANE) will help people of all ages and genders at no charge. SANE’s are certified in forensic exams to document trauma and collect evidence that can be used in a criminal trial. A forensic examination can be done even if the patient does not wish to report the findings to law enforcement. In addition to our relationships with local police departments, we work closely with community organizations that offer resources to those in need, such as domestic violence shelters and children’s services. 

Our nurses help make the exam process as comfortable as possible by providing holistic, patient-centered care. All patients are treated with the highest level of dignity and compassion. Through support from the Avita Health Foundation and the community, children are provided toys during their exams and patients receive clean clothing if they opt to leave their clothing to be collected as evidence.

Avita’s emergency departments are safe places for individuals who have experienced sexual assault or abuse.

Things to know

It is recommended that individuals 15-years-old and younger have a forensic exam with 72 hours after the incident has occurred. People 16-years-old and older should have a forensic exam within 96 hours. Despite the 72-96 hour window, our forensic nurses will meet with patients any time after an abuse or assault, even months later for pediatric patients.

Prior to their exam, victims should refrain from:

  • Showering
  • Urinating
  • Brushing their teeth
  • Smoking
  • Eating
  • Drinking
  • Changing their clothes


We are now offering Telehealth appointments to our patients. To be eligible for a Telehealth appointment, you must call one of our hospitals at 419-562-4677 for Bucyrus Hospital, 419-468-4841 for Galion Hospital, or 567-307-7557 for Ontario Hospital and be approved for Telehealth by the provider. Your Telehealth appointment will be scheduled based on availability. When it is time for your appointment, you will be provided a Meeting ID and password to access your Telehealth appointment. You must use video and either a phone call or computer audio to join a Telehealth appointment. In order to use this service, please follow the instructions below or call the hospital at one of the numbers listed above for assistance.

Software Installation

Download the Zoom Cloud Meetings app on your mobile device or visit the Zoom website and then follow the instructions for your device below.


  1. Download the Zoom Cloud Meetings app from Google Play or the App Store via the links above.
  2. Launch the app and click “Join a Meeting”. Enter the Meeting ID you were given and your name, and then click “Join”.
  3. Enter the password you were provided. You may be asked to allow permissions to access your microphone and camera. Make sure to allow permission.
  4. On the video preview screen, click “Join with Video”.
  5. Once connected press “Call via Device Audio” on Android or \”Call using Internet Audio\” on iPhone.


  1. Click the Zoom logo above to visit the Zoom website.
  2. When the page loads, enter the Meeting ID you were given and click “Join”.
  3. On the next screen the Zoom software should automatically download. If it does not start automatically, click the link that says “download here”. Open the file that was downloaded once it is finished.
  4. When the software opens, enter your name and the password you were provided. Then, click “Join Meeting”.
  5. Next, ensure your webcam is working properly in the preview and click “Join with Video”.
  6. Once connected, click “Join with Computer Audio”.