LABORATORY

Our 24-hour lab is licensed by the Health Care Financing Administration (HCFA) and certified by the
College of American Pathologists (CAP) and is a source for general and comprehensive laboratory
procedures. We provide 24-hour support for Emergency Room patients and inpatients.

LAB HOURS

Galion

Monday-Friday

  • Main Draw Room: 6:00am-5:00pm
  • Laboratory: 5:00pm-9:00pm

Saturday

  • Main Draw Room: 7:00am-12:00pm

Bucyrus

Open 24/7

Ontario

Monday-Friday

  • 6:00am-5:00pm

Saturday

  • 7:00am-12:00pm

Sunday

  • Closed

FREQUENTLY ASKED QUESTIONS

Do I need to schedule my lab testing?

Generally, NO. Most procedures can be performed at any time during lab hours. If you are to have a
Glucose Tolerance test performed, please call the laboratory at 419-468-4841 ext. 5703, to schedule
this procedure.


Do I need to fast prior to testing?

Some tests do require patient preparation. Lipid panels, Glucose Tolerance Test, and Fasting Glucose
are common tests that require prior fasting. Usually, 8-12 hours of fasting is sufficient.
Always follow your physicians’ directions. (Though a lab test may not require fasting,
other procedures such as X-rays may).


Do I need a doctor’s order for testing?

A written order, signed by your doctor is required for testing. The order should contain the names of
the procedures required, the reason(s) for the test(s), the date and your name. The reason for testing
which your doctor provides is very important. If the reason does not cover the test, then you may be
financially responsible for the test.

Some testing is available from our laboratory without a doctor’s order. HIV and Urine Drug Screens are
provided upon a patient request. However, payment is required prior to specimen collection. We will ask
for the name of your family physician so that the results of these tests may be interpreted and patient
follow-up performed when indicated.


Does my insurance cover lab testing?

Generally, lab services are covered. However, some insurance companies may require that you use a
specific laboratory or pay a deductible or co-pay. Please verify with your insurance company your
coverage before having lab work performed. Your insurance card may have a telephone number for
inquiries concerning your contract and coverage.

Medicare may not cover some services. You will be informed when a test is not covered. If you choose to
have the testing done, the hospital will bill you for non-covered procedures. This is called “Advanced
Beneficiary Notice”.


I have a standing order from my doctor. Can the Avita lab help?

Yes. A written order, signed by your doctor is required for testing. The order should contain the names
of the procedures, the frequency and duration (e.g. “weekly Protime for two months”), the reason(s) for
the test(s), the date and your name. The reason for testing which your doctor provides is very
important. If the reason does not cover the test, then you may be financially responsible for the test.

In some cases, Avita will register you at the beginning of the standing order. This registration is
called a “Series” account. As a “Series” Lab Patient, you may go directly to the laboratory collection
area each time you are to have the ordered procedures performed. The Series account was designed to
help reduce the time a patient must spend in our hospital having repeat lab testing performed.
Periodically, we ask that you stop at the registration desk to verify that your insurance information
is current.


How do I get copies of my lab work?

Copies of your lab reports can be obtained from the Health Information Department (Medical Records).

To ensure patient confidentiality, the giving of lab results over the telephone is not permitted.

On request, fax services are provided to send copies of lab reports to your physician office. Please
verify your physician’s fax number and provide this information and your fax request, at the time of
specimen collection.

Special needs, such as same-day processing and reporting, can be arranged with the laboratory. Please
inquire at the time of the specimen collection.

CAP-ACCREDITED

What does it mean to have a CAP-Accredited Lab?

  • Consistently offers a high level of service for the organization by adhering to CAP Laboratory
    Accreditation Standards in a multitude of disciplines.
  • Goes above and beyond regulatory compliance to achieve the highest standards of excellence that
    positively impacts patient safety.
  • Actively participates in a one-of-a-kind, peer-to-peer accreditation program and continuously
    uses extensive checklists as a guide to assess overall laboratory management and operations.
  • Aims to improve patient safety by advancing the quality of pathology and laboratory services
    through education and standard setting.

OCCUPATIONAL HEALTH SERVICES

Pre-employment lab tests and “Drugs of Abuse” testing can be arranged by contacting Occupational Health
Services at 419-468-0630.

LABORATORY AFFILIATIONS

Marion Technical College (MTC)

Internship opportunities are provided to MTC’s Phlebotomy and Medical Laboratory Technician
programs.

Ashland County West Holmes Career Center

Internship opportunities for Phlebotomy program.

Questions regarding Lab testing may be directed to the laboratory by calling
419-468-0703.