Laboratory

About Our Laboratory

Our lab is licensed by the Health Care Financing Administration (HCFA) and certified by the College of American Pathologists (CAP) and is a source for general and comprehensive laboratory procedures.

What does it mean to have a CAP-Accredited Lab?

Consistently offers a high level of service for the organization by adhering to CAP Laboratory Accreditation Standards in a multitude of disciplines.
Goes above and beyond regulatory compliance to achieve the highest standards of excellence that positively impacts patient safety.
Actively participates in a one-of-a-kind, peer-to-peer accreditation program and continuously uses extensive checklists as a guide to assess overall laboratory management and operations.
Aims to improve patient safety by advancing the quality of pathology and laboratory services through education and standard setting.

Lab Hours

Bucyrus and Galion Hospitals

Monday – Friday	6:00am – 5:00pm
Saturday	7:00am – 12:00pm
Sunday	Closed

Ontario Hospital

Monday – Friday	6:00am – 8:00pm
Saturday	7:00am – 12:00pm
Sunday	Closed

Ontario South Campus

Labs can be scheduled at Ontario South Campus by calling central scheduling at 419-462-3310.

Monday – Friday	6:00am – 6:00pm
Saturday	Closed
Sunday	Closed

All of our labs will be closed on Memorial Day, Independence Day, Labor Day, Thanksgiving, Christmas Day, and New Year’s Day.

Frequently Asked Questions

Do I need to schedule my lab testing?

Generally, no. Most procedures can be performed at any time during lab hours. If you are having a glucose tolerance test performed, please call the laboratory at 419-462-3310, to schedule this procedure.

Do I need to fast prior to testing?

Some tests do require patient preparation. Lipid panels, Glucose Tolerance Test, and Fasting Glucose are common tests that require prior fasting. Usually, 8-12 hours of fasting is sufficient. Always follow your physicians’ directions. (Though a lab test may not require fasting, other procedures such as X-rays may).

Do I need a doctor’s order for testing?

A written order, signed by your doctor, is required for testing. The order should contain the names of the procedures required, the reason(s) for the test(s), the date, and your name. The reason for testing which your doctor provides is very important. If the reason does not cover the test, then you may be financially responsible for the test.

Some testing is available from our laboratory without a doctor’s order. HIV and Urine Drug Screens are provided upon a patient request. However, payment is required prior to specimen collection. We will ask for the name of your family physician so that the results of these tests may be interpreted and patient follow-up performed when indicated.

Does my insurance cover lab testing?

Generally, lab services are covered. However, some insurance companies may require that you use a specific laboratory or pay a deductible or co-pay. Please verify your coverage with your insurance company before having lab work performed. Your insurance card may have a telephone number for inquiries concerning your contract and coverage.

Medicare may not cover some services. You will be informed when a test is not covered. If you choose to have the testing done, the hospital will bill you for non-covered procedures. This is called “Advanced Beneficiary Notice”.

I have a standing order from my doctor. Can the Avita lab help?

Yes. A written order, signed by your doctor, is required for testing. The order should contain the names of the procedures, the frequency and duration (e.g. “weekly Protime for two months”), the reason(s) for the test(s), the date, and your name. The reason for testing which your doctor provides is very important. If the reason does not cover the test, then you may be financially responsible for the test.

In some cases, Avita will register you at the beginning of the standing order. This registration is called a “Series” account. As a “Series” Lab Patient, you may go directly to the laboratory collection area each time you are to have the ordered procedures performed. The Series account was designed to help reduce the time a patient must spend in our hospital having repeat lab testing performed. Periodically, we ask that you stop at the registration desk to verify that your insurance information is current.

How do I get copies of my lab work?

Copies of your lab reports can be obtained from the Health Information Department (Medical Records).

To ensure patient confidentiality, the giving of lab results over the telephone is not permitted.

Fax services are provided to send copies of lab reports to your physician office by request. Please verify your physician’s fax number and provide this information and your fax request at the time of specimen collection.

Special needs, such as same-day processing and reporting, can be arranged with the laboratory. Please inquire at the time of the specimen collection.